logoDesenvolv

Systems Support

More than demanding excellent software development, the era of Digital Transformation requires complete services for Systems Support, which guarantee the proper functioning of the implemented software.

Therefore, our support services cover the management of corrections, adaptations, evolutions, integration and customization of systems used in the daily life of a company. All to maintain the high performance, usefulness and efficiency of new technologies.

SUPPORT
INTEGRATION
CUSTOMIZATION

SUPPORT

Our systems support services are essential to prevent errors, crashes and bugs in order to avoid losses and damages to the data and technologies of your management. In addition, our software has its support guaranteed through Agile Methodologies and a qualified team, which provide services with excellent cost-benefit.

Characteristics

  • Structuring of support area with service levels.
  • Hybrid model can be remote or onsite.
  • Expertise in the client's business.
  • Proprietary and modern Service Desk solution.
  • Software for quality and source code certification.
  • Cost reduction
  • Availability guarantee and service to your business
  • Focus on results
  • Measurement and indicators of efficiency and efficiency

INTEGRATION

Even before this era of great corporate technological transformations, companies already worked with more than one system to support their business processes. They are tools that range from applications developed “tailor-made” by different suppliers to large commercial software, developed with different technologies. However, the great challenge of this reality is to achieve the integration of all the systems of the same company, without having to unify environments and platforms.

Therefore, our team knows the relevance of an efficient and viable integration service between ERPs and other specific systems, which help clients to maximize their business objectives. In addition, we have a team of specialist professionals, with extensive experience and know-how in working and structuring and integrating in the best possible way.

Characteristics

  • Integration of satellite systems with SAP ERP.
  • Integration of satellite systems with ORACLE ERP.
  • Integration of satellite systems with Microsoft Dynamics ERP.
  • Integration of satellite systems with CRM solutions.
  • Integration of systems with tax and fiscal solutions.
  • Integração entre sistemas legados.
  • Professional Services.
  • Greater agility and security in communication between systems;
  • Standardization of interface construction;
  • Documentation of all generated software products;
  • Permite o compartilhamento de processos de negócio;
  • Facilitates the sharing of data and information;
  • Allows applications to be added, updated or removed from the integration environment without impact.

CUSTOMIZATION

 

Just as Digital Transformation seeks to go beyond superficial innovations, ERPs, which generally represent more generic solutions to general problems and challenges, are also developed in a way that allows their customization. This makes its use more flexible and directs generic solutions to a particular segment or company. In this way, most companies adopt customization to make the tool more efficient for their most common operations, in addition to meeting the frequent needs of their processes.

Nossos profissionais sabem a importância desses ajustes nos ERPs dos clientes para a Transformação Digital de suas empresas.

That's why our team offers customization services that help organizations adapt their management systems to their operational and process needs. We have a highly qualified and experienced team to guarantee the quality of the customizations and provide solutions with total adherence to the client's business.

Characteristics

  • Customization of SAP ERP.
  • ORACLE ERP customization.
  • Microsoft Dynamics ERP customization.
  • Professional Services.
  • Flexibility that adapts to your business.
  • Reduction of your company's operating costs, as it simplifies and streamlines the performance of ERP in your business.
  • Allows greater integration of data and strategic information from different areas of the company.
  • Increase in the added value of the ERP.
  • It generates a higher level of adherence of the ERP to your business processes.
  • Provides an ERP fully aligned to the company's needs.

Optimize the operation, apply trends

and expand results with

Datainfo's Systems Support solution.

Success

Transforming Cases
in
Systems Support

Preencha seus dados abaixo e receba um
contato de um especialista.