More than demanding excellent software development, the era of Digital Transformation needs complete services for Systems Support, which guarantees the proper functioning of the implemented software.
Therefore, our support services cover the management of corrections, adaptations, evolutions, integration and customization of systems used in the daily life of a company. All to maintain the high performance, utility, efficiency and capability of new technologies.
Our systems support services are essential to prevent errors, crashes and bugs in order to avoid losses and damages to the data and technologies of your management. In addition, our software has its support guaranteed through Agile Methodologies and a qualified team, which provide services with excellent cost-benefit.
- Structuring of support area with service levels.
- Hybrid model can be remote or onsite.
- Expertise in the client's business.
- Proprietary and modern Service Desk solution.
- Software for quality and source code certification.
- Cost reduction
- Availability guarantee and service to your business
- Focus on results
- Measurement and indicators of efficiency and efficiency
Even before this era of great corporate technological transformations, companies were already working with more than one system to support their business processes. These are tools that range from “tailor-made” applications developed by different suppliers to large-scale commercial software, developed with different technologies. However, the great challenge of this reality is to achieve the integration of all systems of the same company, without the need to unify environments and platforms.
Therefore, our team knows the importance of an efficient and viable service of integration between ERPs and other specific systems, which help clients to maximize their business objectives. In addition, we have a team of specialist professionals, with great experience and know-how in working and structuring and integrating in the best possible way.
- Integration of satellite systems with SAP ERP.
- Integration of satellite systems with ORACLE ERP.
- Integration of satellite systems with Microsoft Dynamics ERP.
- Integration of satellite systems with CRM solutions.
- Integration of systems with tax and fiscal solutions.
- Integração entre sistemas legados.
- Professional Services.
- Greater agility and security in communication between systems;
- Standardization of interface construction;
- Documentation of all generated software products;
- Permite o compartilhamento de processos de negócio;
- Facilitates the sharing of data and information;
- Allows applications to be added, updated or removed from the integration environment without impact.
Just as Digital Transformation seeks to go beyond superficial innovations, ERPs, which generally represent more generic solutions to general problems and challenges, are also developed in a way that allows their customization. This makes its use more flexible and directs generic solutions to a particular segment or company. In this way, most companies adopt customization to make the tool more efficient for their most common operations, in addition to meeting the frequent needs of their processes.
Nossos profissionais sabem a importância desses ajustes nos ERPs dos clientes para a Transformação Digital de suas empresas.
That's why our team offers customization services that help organizations adapt their management systems to their operational and process needs. We have a highly qualified and experienced team to guarantee the quality of the customizations and provide solutions with total adherence to the client's business.
- Customization of SAP ERP.
- ORACLE ERP customization.
- Microsoft Dynamics ERP customization.
- Professional Services.
- Flexibility that adapts to your business.
- Reduction of your company's operating costs, as it simplifies and streamlines the performance of ERP in your business.
- Allows greater integration of data and strategic information from different areas of the company.
- Increase in the added value of the ERP.
- It generates a higher level of adherence of the ERP to your business processes.
- Provides an ERP fully aligned to the company's needs.
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